Terms of Service
Last updated: July 2026
1. The service
Managed client acquisition infrastructure — capture, qualification, engagement, follow-up, booking, pipeline automation and reporting — as described in a written scope agreed per client.
2. Engagement model
Scope, deliverables, term and success measures are agreed in writing before any work starts, in the document issued after the scoping call. Any commitment made during that call is restated there as a contractual one — the consistency is deliberate. There are no automatic long-term lock-ins.
3. Fees & billing
Fees are those set out in your written quote. Third-party platform charges incurred on your behalf — messaging conversation fees, for example — are passed through at cost and itemized. Invoicing and applicable taxes are as stated on the invoice.
4. Client responsibilities
Timely approvals, lawful use of the system, accuracy of approved content (prices, claims), and compliance with your own sector’s rules.
5. Our responsibilities
The dated plan issued with your written scope, support responses within four business hours, human monitoring, and guardrail enforcement.
6. Data & confidentiality
We act as a processor for your business under applicable data-protection law, with mutual confidentiality. See the Privacy Policy and Security & data practices.
7. Acceptable use
No spam, no purchased lists, no prohibited content. We may refuse flows that violate platform or sector rules — this protects clients from themselves and us from them.
8. Liability & disclaimers
We do not guarantee revenue outcomes. Any success measure is the one recorded in your written scope. Liability caps are as set out in the written agreement.
9. Termination & offboarding
As published on How It Works, contractually mirrored: you keep your accounts and numbers, receive a full data export and documentation of every flow we built, and handover completes within one week.
10. Governing law & disputes
India; jurisdiction as advised by counsel.